Frequently Asked Questions
Q. How is my model packed?
A. To insure that your
model will arrive safely we use plenty of packing material and double
strength shipping boxes. All of our models are packed very securely
in boxes that are custom made for each model.
Q. How will my model by shipped?
A. The models are shipped
via UPS/Insured. We will also email you the tracking information
of the model.
Q. Are the models fully assembled?
A. Outside of some very
minor assembly, our models are ready for display right from the
Q. How soon will my model be
A. If the model is in
stock, you can expect your model to be shipped with two or three
Q. What is your return policy?
A. You may return your
model with the original packing material within seven working days
from delivery of the model for whatever reason and receive your
full purchase price.
Q. What if my model arrives damaged?
A. Your replacement model
will be shipped UPS/Insured to you at no additional charge.
Q. Can you build a Custom Aircraft
or Ship Model.
A. Yes, as we have built
many Custom models in the past.